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Building a brand : The Customer - based Brand Equity model - CBBE

The Customer based Brand equity model is based on the 4 questions asked by the customer. Who are you ? - Brand identity What are you? - Brand meaning What do I think or feel about you? - Brand responses   What kind of association would I like to have with you? - Brand relationship The above order is known as the Branding ladder , and the importance of the order lies in the fact that without the identity, we really cannot establish a meaning, responses won't occur unless the meaning has been established, and without the proper responses being elicited a relationship cannot be forged A strong brand is one which utilizes the six “brand building blocks” below, assembled in the shape of a pyramid to reach to the top and enjoy a significant brand equity. a)       Salience : It measures the awareness of the brand, how and when the brand is evoked in a customer’s mind b)       Performance : Relates to the satisfaction of the customer’s primary needs, reliability, durability, se

Strategic Brand Management Process

I've selected this topic, since it's very important to understand the various aspects in the  PROCESS of strategic brand management. The process of strategic brand management basically involves 4 steps: 1. Identifying and establishing brand positioning. Brand Positioning is defined as the act of designing the company's offer and image so that it occupies a distinct and valued place in the target consumer's mind. Key Concepts: Points of difference: convinces consumers about the advantages and differences over the competitors Mental Map : visual depiction of the various associations linked to the brand in the minds of the consumers Core Brand Associations : subset of associations i.e. both benefits and attributes  which best characterize the brand. Brand Mantra : that is the brand essence or the core brand promise  also known as the Brand DNA. 2. Planning and Implementation of Brand Marketing Programs Key Concepts: Choosing Brand Elements: Different brand eleme

What is a Brand?

The word "brand" is derived from the Norse Word - brandr, which means "to burn", That is, the livestock owners used to brand their animals so that they could be identified. Though the American Marketing Associations (AMA) defines a Brand  as a name, term, sign, symbol, or design or a combination of them to identify the goods and services of the seller and to differentiate them from those of the competition.  The elements such as name, term, sign, symbol and design are all known as brand elements . Brand v/s Product A product is anything offered for attention, acquistion, use or comsumption that satisfies a need or want of the market. A product is usually tangible. For example, automobiles, tooth brushes, FCMG products, etc. Similarly a product which is intanglible is called a service. For example, airlines, saloons, insurances, etc. A brand is more than a product because it has more dimensions that differentiate it from other prodcuts which satisfy similar nee